Definitions and Interpretation
Data – collectively all information that you submit to Lookthru Ltd via the website. This definition incorporates, where applicable, the definitions provided by the Data Protection Law.
Cookies – a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website.
GDPR – The UK General Data Protection Regulation;
Lookthru Ltd – A company incooperated in England and Wales with registered number 11418280 whose registered office is in Thorne, Doncaster.
UK and EU Cookie Law – The privacy and eletronic communications (EC Directive) Regulations 2003 and amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User – Any third party that accesses the website and is not (1) employed by Lookthru Ltd and actions in the course of their employment or (2) engaged as a consultant or otherwise providing services to Lookthru Ltd and accessing the website in connection with the provision of services.
Website – The website that you are currently using www.lookthru.co.uk and any sub-domains of this site unless expressly excluded by their own terms and conditions.
a) a singular includes the plural and vice versa
c) a reference to a person includes firms, companies, government entities, trusts and partnerships;
d) ‘including’ is understood to mean ‘including without limitation’
e) reference to any statutory provision includes any modification or amendment of it;
For purposes of the applicable Data Protection Laws, Lookthru Ltd is the ‘data controller’. This means that Lookthru Ltd determines the purposes for which, and the manner in which, your data is processed.
We may collect the following data, which includes personal data from you:
b) Contact information, such as email address and telephone numbers;
c) Demographic Information, such as post code.
How we collect Data
We collect data in the following ways:
a) data is given to us by you
Data that is given to us by you
Lookthru Ltd will collect your data in a number of ways, for example:
a) when you contact us through the website, telephone, post, e-mails or through any other means;
b) when you book a consultation with us and set up a discovery call to receive services.
c) when you use our services
Data that is collected automatically
To the extent that you access the website, we will collect your data automatically, for example;
a) we automatically collect some information about your visit to the website. This information helps us to make improvements to the website content and navigation, including your IP address, the data, times and frequency with which you access the website and the way you use and interact with its content.
b) we will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below headed ‘cookies’
Our use of data
Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:
a) internal record keeping
b) transmission by email of marketing materials that may be of interest to you;
We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see section headed, ‘your rights’ below)
For the delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or soft opt-in:
a) a soft opt-in consent is a specific type of consent which applies to you when you previously engaged with us (for example, you contact us to ask for more details about your services and we are marketing similar services) Under the ‘soft opt-in’ consent, we will take consent as given unless you opt-out.
b) for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example checking a tick box that we will provide.
c) if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section below headed ‘your rights’ below.
When you contact us regarding our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request.
Keeping Data Secure
We will use technical and organisational measures to safeguard your data for example;
a) access to your account is controlled by a password and username that is unique to you.
b) we store your data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us this e-mail address Kirsty@Lookthru.co.uk.
Even if we delete your data, it may persist on back up or archival media for legal, tax and regulatory purposes.
You have the following rights in relation to your data:
a) right to access – the right to request, copies of the information we hold about you at any time, or that we modifty, update or delete such information.
b) right to correct – the right to have your data rectified if it is inaccurate or incomplete.
c) right to erase – the right to request that we delete your data from our systems.
d) right to restrict our use of your data – the right to ‘block’ us from using your data or limit the way in which we can use it.
e) right to data portability – the right to request that we move, copy of transfer your data.
f) right to object – the right to object to our use of your data.
To make enquiries, exercise any of your rights set out above or withdraw your consent to processing of your data (where consent is out legal basis for processing your data) please contact us via the e-mail address: Kirsty@Lookthru.co.uk
If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the information commissuioner’s office (ICO) The ICO’s contact details can be found on their website at https://ico.org.uk/
It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.
Links to other websites
All cookies used by this website are used in accordance with current UK and EU Cookie Law.
Before the website places cookies on your computer, you will be present with a message requesting your consent to set those cookies. By giving your consent to placing the cookies, you are enabling Lookthru Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the website may not function fully as intended.